Last Updated: August 1, 2026

topvipboutique operates this website and online store and provides the products, services, content, features, and tools available through the website. This Privacy Policy explains how we collect, use, store, disclose, and otherwise process personal information when you visit our website, browse products, create an account, place an order, make a purchase, contact us, or otherwise interact with our services. Our store is powered by Shopify, which provides the technology and infrastructure that supports certain aspects of our online shopping services.

By accessing or using our website and services, you acknowledge that you have reviewed this Privacy Policy and understand how your personal information may be handled as described below. If you do not agree with the practices described in this policy, please discontinue your use of the website and services. This Privacy Policy should also be read together with any other applicable terms, notices, or policies displayed on our website.

Personal Information We Collect

The type of personal information we collect depends on how you interact with our website and services, the products or services you use, and applicable legal requirements. Personal information generally means information that identifies you or can reasonably be associated with you. Information that has been anonymized or de-identified so that it can no longer reasonably identify an individual is generally not considered personal information.

When you place an order or communicate with us, we may collect contact information such as your name, billing address, shipping address, telephone number, email address, and other information necessary to process or respond to your request. We may also receive payment-related information, including payment method details, transaction records, payment confirmations, and other information required to complete a purchase. Payment information may be processed by third-party payment providers and other service providers involved in completing transactions.

If you create an account, we may collect account-related information such as your username, password, account preferences, and settings. We may also maintain information concerning your shopping activity, including products you view, save, add to a cart or wishlist, purchase, return, exchange, or cancel, together with information about previous transactions.

We may retain information contained in communications you send to us, including customer service inquiries, questions, feedback, or other correspondence. When you access our website, we may also automatically collect certain technical information, such as your IP address, browser type, device information, operating system, network details, unique identifiers, and information about how you interact with our website.

How We Obtain Personal Information

We may receive personal information directly from you when you browse our website, create or manage an account, purchase products, submit information through a form, contact customer service, subscribe to communications, or otherwise provide information to us.

Some information may be collected automatically through cookies, pixels, log files, analytics tools, and similar technologies when you use our website. These technologies may help us understand website traffic, remember preferences, maintain website functionality, and improve your shopping experience.

We may also receive information from companies and service providers that support our business operations, including technology providers, payment processors, fulfillment providers, shipping companies, analytics providers, advertising providers, and customer service providers. In certain circumstances, information may also be provided by business partners or other third parties where permitted by applicable law.

How We Use Personal Information

We may use personal information to operate, maintain, and improve our website and services. This includes processing purchases and payments, fulfilling and shipping orders, managing returns and exchanges, maintaining customer accounts, remembering preferences, responding to requests, and providing customer support.

We may use information to personalize your experience on our website, including by remembering products or preferences and presenting content or product recommendations that may be relevant to your interests. Information may also be used to analyze how customers interact with our services so that we can improve website functionality, product offerings, and overall service quality.

Where permitted by law, we may use contact information for promotional and marketing communications. These communications may include information about products, services, special offers, promotions, or other updates that may be relevant to customers. You can unsubscribe from marketing emails by following the instructions provided in those communications.

We may also process personal information for security and fraud-prevention purposes. This can include verifying accounts, identifying suspicious transactions, detecting unauthorized activity, protecting our website and customers, investigating potential fraud or misuse, and maintaining the security and integrity of our services.

We may use personal information when necessary to comply with applicable laws, regulations, court orders, legal processes, governmental requests, or other lawful requirements. Information may also be used to establish, exercise, or defend legal rights and to investigate potential violations of our policies or terms.

Disclosure of Personal Information

We may disclose personal information to service providers and other companies that assist us with operating our business. These parties may provide services such as payment processing, website hosting, information technology, analytics, customer support, cloud storage, order fulfillment, shipping, fraud prevention, and other business functions.

We may also work with advertising and marketing providers to promote our products and services. Depending on your location and applicable law, certain information about your online activity may be used to support personalized advertising or marketing. Third-party providers may process information according to their own privacy policies and applicable legal requirements.

Personal information may be disclosed when you request or authorize us to do so, such as when information is needed to deliver an order or when you choose to interact with third-party services, social media features, or other integrations.

We may also disclose information to companies within our corporate group or in connection with a business transaction, including a merger, acquisition, restructuring, sale of assets, bankruptcy, or similar event. Information may also be disclosed when necessary to comply with legal obligations, respond to lawful requests, enforce applicable agreements, protect our rights or property, or protect the safety and security of our website, customers, or other individuals.

Third-Party Websites

Our website may contain links to websites, applications, or online services operated by third parties. These external websites may have their own privacy policies, security practices, and terms of use. We are not responsible for the privacy practices, security, content, or accuracy of third-party websites that we do not control.

Information you voluntarily provide through public or third-party platforms, including social networking websites, may be visible to other users and may be subject to the policies of those platforms. We recommend reviewing the privacy policies and terms applicable to any third-party website before providing personal information.

Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction. If a parent or legal guardian believes that a child has provided personal information to us, they may contact us using the information provided below and request that the information be reviewed and deleted where appropriate.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information belonging to individuals under 16 years of age as those terms may be defined under applicable privacy laws.

Data Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot promise that personal information will always remain completely protected.

You should exercise caution when sending sensitive or confidential information through unsecured communication channels. The length of time we retain personal information depends on the nature of the information and the reason it was collected. We may retain information for as long as necessary to provide services, maintain customer accounts, complete transactions, meet legal and regulatory requirements, resolve disputes, enforce agreements, prevent fraud, or satisfy other legitimate business purposes.

Privacy Rights and Choices

Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information. These rights may include requesting access to personal information we maintain about you, asking us to delete information, requesting correction of inaccurate information, or obtaining a copy of certain personal information.

In some jurisdictions, you may also have rights relating to the portability of your information or the use of personal information for targeted advertising. You may have the ability to opt out of certain forms of sharing or processing where required by applicable law.

If you have enabled an applicable Global Privacy Control signal in your browser, we may treat that signal as a request to opt out of certain data uses where required by law. The effect of such a signal may depend on your location and whether the signal can be associated with a particular account.

You may also control promotional communications by using the unsubscribe instructions included in marketing emails. Even if you unsubscribe from promotional messages, we may continue to send necessary non-marketing communications, such as order confirmations, account notices, service messages, or information concerning transactions you have initiated.

Where required by law, we may ask you to verify your identity before completing a privacy request. You may also be permitted to appoint an authorized representative to submit a request on your behalf, subject to applicable verification requirements. We will handle qualifying requests within the timeframes required by applicable law and will not discriminate against you for exercising privacy rights available to you.

International Data Transfers

Your personal information may be stored, accessed, transferred, or processed in countries outside the country where you reside. Privacy and data protection laws in those locations may differ from those in your home jurisdiction.

Where applicable law requires specific safeguards for international transfers, we will use appropriate legal mechanisms and protections for transferring personal information across borders. For transfers from the European Economic Area or the United Kingdom, applicable safeguards may include recognized contractual mechanisms or other lawful transfer arrangements, unless the destination country has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, legal requirements, or regulatory obligations. When changes are made, the revised version will be published on this website and the “Last Updated” date will be changed accordingly. Where required by applicable law, we may provide additional notice regarding material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the handling of your personal information, or if you would like to exercise a privacy right available to you, please contact us by telephone at +1 304 408 4079, by email at [email protected], or by mail at 23 Laurel Street, Boomer, WV 25031, United States.